- Date published:
- June 2024
- Organisation:
- CEPS
- Authors:
- Laura Nurski
- Sectors:
- All
- Themes:
- AI
This CEPS Explainer provides a comprehensive framework for analysing AI’s impact on work by moving through the concepts of tasks, jobs, processes and organisations. It highlights how AI is not only an automation or augmenting technology for productive tasks but it can also be used to better coordinate work and ensure the best people are hired. While the former might change the quantity of jobs and their task content, the latter two have a direct impact on job quality and inclusive access to work. Finally, it’s the redesign of organisational processes surrounding AI’s adoption that will ultimately shape the future of work.